Cancellation Policy

We have a very relaxed cancellation policy.  If you are unable to make your appointment, simple call or Text us in advance and let us know and we will be happy to reschedule your appointment.

72 hrs in advance for Couples Massage or Group appointments

48 hrs in advance for individual Massage

24 hrs in adavance for Sauna sessions

Late cancellations will be charged $50 per massage and $25 per Sauna session

No show/No call appointments will be charged full price

 

 (Q & A)

1. Why will charged if I cancel late or don't show up.

Once you make an appointment, we hold that spot for you and do not offer it to anyone else.

We try to be as flexible as possible with late changes/cancellations, but must charge for no show/no calls. If you don't let us know, it takes away any opportunity we have to fill that appointment.  Not only do we lose the revenue, but staff members have to be paid & other clients are unable to get in.

 

 

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