Cancellation Policy

We have a very relaxed cancellation policy.  If you are unable to make your appointment, simple call us 48 hours in advance and let us know and we will be happy to reschedule your appointment.

NOTE... For Groups of 3 or more we require 72 hrs advance notice, due to high cancelation rate.

Cancellations with less than 48 hrs (72 hrs for groups of 3 or more) notice will be charged $25 per massage

No show/No call appointments will be charged $50 per massage 

 

 (Q & A)

1. Why will charged if I cancel late or don't show up.

Once you make an appointment, we hold that spot for you and do not offer it to anyone else.

We try to be as flexible as possible with late changes/cancellations, but must charge for no show/no calls. If you don't let us know, it takes away any opportunity we have to fill that appointment.  Not only do we lose the revenue, but staff members have to be paid & other clients are unable to get in.

 

 

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