Cancellation Policy

We request 48 hours notice for cancellation.  For cancellation or reschedule within 48 hours of your appointment, 100% of service fee will be charged.  For your convenience, you can cancel your appointment via Email/Phone/Text during normal business hours.  Our system will take 50% deposit 48 hours in advance of your appointment.  For group or event booking, the cancellation policy varies, please ask us about it before booking.  

Note: If you call in sick the same day as your appointment, we will process 100% cancellation fee but refund 90% if someone one else takes your slot after cancellation.  No exceptions please.  Thanks for understanding!  

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