We request 48 hours notice for cancellation. For cancellation or reschedule within 48 hours of your appointment, 100% of service fee will be charged. For your convenience, you can cancel your appointment via Email/Phone/Text during normal business hours. Our system will take 50% deposit 48 hours in advance of your appointment. For group or event booking, the cancellation policy varies, please ask us about it before booking.
Note: If you call in sick the same day as your appointment, we will process 100% cancellation fee but refund 90% if someone one else takes your slot after cancellation. No exceptions please. Thanks for understanding!