Treatment times are reserved especially for you in order to provide the best service as possible. To respect our technicians’ time, we uphold a strict cancellation policy and kindly request that cancellations or changes to appointments be made at least 48 hours in advance of the date of your appointment. For cancellations or reschedule requests within 48 hours of the day of your appointment or same day no-show appointments, 100% of the service fee will be charged. All cancellations or reschedule requests must be made more than two (2) days prior to your scheduled appointment day to avoid charges. Similar to other reservation-based businesses, we sincerely appreciate your understanding in upholding a strict policy and look forward to servicing you!