Cancellation Policy

Our Therapists reserve time out of their schedule especially for you!  Kindly give 24-hour notice should you need to cancel an appointment.  Less than 24 hour notice usually results in significant loss of income to our therapists and facility and impedes our ability to deliver quality service.  We appreciate your understanding and help in creating a mutual win-win for all parties. 

We understand there are circumstances when this is unavoidable.  Should this occur, as a compromise, please be advised that payment of 30% of the value of the booked service will be charged.  You may rebook your appointment as a courtesy with no pre-payment required.

If a second ‘no show’ or last minute cancellation occurs the full value of the booked service fee will be charged and future visits will then need to be prepaid or in the case of prepaid services or gift certificates . . . the full visit will be forfeited and credited to the therapist booked.


There is a $50.00 charge for all returned checks to cover bank and processing charges. Identification, credit card information and/or prepayment may be requested at any time especially with multiple bookings.  Thank you for your consideration.                                                                                  

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