Cancellation Policies

Cancellation Policy for ORGANIZING

Customers can cancel up to 24 hours before service by phone, text or email without consequence. If you cancel less than 24 hours before service, Clean N' Done will retain 30% of your service payment upon refund. This amount is not a fee, is nonrefundable and can be applied to any future service with us.

Cancellation Policy for CLEANING & SANITIZING

Customers can cancel up to 2 hours before service by phone, text or email without consequence. If you cancel less than 2 hours before service, Clean N' Done will retain 30% of your service payment upon refund. This amount is not a fee, is nonrefundable and can be applied to any future service with us.

In the rare event Clean N Done has to cancel your service, you will have the choice of either a 100% refund within 24 to 48 hours or a courtesy credit towards a rescheduled service.  We'll do our best to accommodate and promise you that we care about your time and your space.

For Job Applicants: If you No Show on a staffing appointment, you will be automatically denied employment.