Cancellation Policy

We have a very relaxed cancellation policy.  If you are unable to make your appointment, simple call us 24 hours in advance and let us know and we will be happy to reschedule your appointment.

NOTE... For Groups of 3 or more we require 48 hrs advance notice, due to high cancelation rate.

Cancellations with less than 24 hrs (48 hrs for groups of 3 or more) notice will be charged 50% of the treatment price

No show/No call appointments will be charged 100% of the treatment price or if you are using a gift certificate, it will be voided.

 

 (Q & A)

1. Why will charged or my gift certificate be voided if I cancel late or don't show up.

Once you make an appointment, we hold that spot for you and do not offer it to anyone else.

We try to be as flexible as possible with late changes/cancellations, but must charge for no show/no calls. If you don't let us know, it takes away any opportunity we have to fill that appointment.  Not only do we lose the revenue, but staff members have to be paid & other clients are unable to get in.

 

 

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