Changes and cancellations are accepted with 24 hours of notice. Late cancellations will be subject to a fee of 50% of your scheduled treatment not to exceed $100. Non-cancellations or "NO-Shows" will be charged the full amount of the original service booked. Out of respect for our clientele, treatments for clients arriving more than fifteen minutes late will be honored at Hela's discretion.
Spa week appointments are subject to a $50.00 cancellation/ re-scheduling fee.