Hello and  Welcome to Faces by Fern! 


You are in the right place to schedule your facial, purchase your skin care or buy a gift certificate.

You may also create your own account.  Once you do, you can reschedule appointments and securely store your payment information.


Cancellation Policy:

Appointment times are reserved for you.  If you need to reschedule, please do so within 24 hours of your appointment. Cancellation without 24 hours notice will result in a $35 late cancellation fee. 

Missed Appointment Policy:

If you do not appear for your appointment, you will be charged a $50 missed appointment fee.


Once I assess your skin and recommend products for you, feel free to order your refills here. 

If you don't see a product you are looking for, please text me @ 818-422-3381.


Product Return Policy:  

Faces by Fern must be advised of dissatisfaction of a product and returned to Faces by Fern’s office within 14 days for credit towards or exchange of another product. 

Returned products must be at least 60% full.  The customer will be responsible for postage or delivery charges of the returned product.

There is no return or refund of the gift certificate.  However, it may be transferred to another person. 


I'm looking forward to seeing you soon!

   

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