Our FAQ page can be found HERE but here are a few things to know: 

24 Hour Cancellation Policy. 

The therapists at Freed Bodyworks have a 24 hour cancellation policy. If you cancel your appointment with less than 24 hours notice, you may be charged the full price of the session. We certainly understand that things come up and emergencies happen and we hope that you, likewise, understand that not collecting a cancellation fee impacts the therapists income for that day. 

Looking for a mental health appointment?

We use a separate booking site for mental health appointments. You can book an appointment with your therapist or counselor here.

Use a wheelchair? Can't do stairs? 

Please let us know by making a note in your booking and shooting us an email at info@freedbodyworks.com . There are five stairs with a hand rail to the front of our building but we do have a ramp on the rear entrance. Letting us know that you are coming ensures that we get you scheduled into a room on the first floor and that we can get you the info you will need to access the building. 

What if I do not have a credit card or prefer not to enter my credit card information?

Freed Bodyworks is committed to running an ethical business based on our shared principles of inclusion, access, empowerment, and integrity. If for any reason you prefer to not put a credit card on file, we want to ensure that you are still able to book a session.

Call 202-321-9715 and we will be happy to book a session for you over the phone.

Or you can email us at cc@freedbodyworks.com and we can book the session for you. (in your email, please note the details for the appointment that you found online or the service, including the practitioner and time, that you prefer)  

Even with a credit card on file, you are not required to pay by credit card. You are able to pay in cash, check, or gift certificate at the time of service.
 
For information about our sliding scale services, click here.
 

When are credit cards charged?

Individual appointments are included in our 24-hour cancellation policy. In the event that you do not show up for your appointment or cancel within the 24 hours prior to the appointment, your card will be charged unless alternate arrangements are made. For more information about our cancellation policy, click here.

 
Prepayment is required for classes, workshops, and ticketed events. To use an alternate menthod of payment, simply call 202-321-9715 or email cc@freedbodyworks.com
 

How do I know my credit card information will be safe?

 
Freed Bodyworks is committed to keeping your information safe. Our scheduling software company, Booker, is a Level 1 PCI compliant- the highest form of credit card security in the industry-- which means that they encrypt all customer credit card data and store it in their system. The information is not stored on the Freed Bodyworks server and Freed Bodyworks' owners and team members can only view the last 4 digits of card numbers.
 
At any time, you can edit your credit card information by logging into your account on the Freed Bodyworks scheduling site
 
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